Learn about the services offered by the government of Monterrey for people in mobility situations.

Contact the Sin Fronteras Monterrey team for guidance.

 

Public Health:

Free medical consultation:

• You will be able to receive General Medical, Dental, Psychological Consultation Services, and Basic Healing and Nursing Services.
• The Medical Consultation Service in any of its options is carried out when the person requests it.
• It can be requested by citizens in general.
• The procedure can be requested by e-mail: saludpublica@monterrey.gob.mx.
• To request the procedure it is necessary to have the following data of the applicant or beneficiary: Full name, address (neighborhood, street and between streets) and telephone number.
• Direct telephone number: (81)86755176 y (81)86755177. E-mail: saludpublica@monterrey.gob.mx
• Schedule: 08:00 – 16:00, Monday, Tuesday, Wednesday, Thursday and Friday.
• Free service.

Medical-assistance brigades:

• It will be able to receive the service of medical-assistance brigade.
• The procedure may be presented as long as the neighborhood is in a vulnerable situation or if there is any health contingency, among the services provided in the neighborhood are: General medical consultation, psychoeducational talks and workshops, rabies vaccination and other services provided by other municipal agencies.
• It can be requested by citizens in general.
• The procedure can be requested by e-mail: saludpublica@monterrey.gob.mx.
• To request the procedure it is necessary to have the following information of the applicant or beneficiary: Full name, address (neighborhood, street and between streets) and telephone number.
• Direct telephone number: (81)86755176 y (81)86755177. E-mail: saludpublica@monterrey.gob.mx
• Schedule: 08:00 – 16:00, Monday, Tuesday, Wednesday, Thursday and Friday.
• Free service.

Timely detection of breast cancer:

• You will be able to receive the service of Timely Breast Cancer Detection (Mastography).
• The Mastography Examination Service is carried out when women are within an age range of 40 to 69 years or have a history of cancer in their immediate family.
• It can be requested by citizens in general.
• The procedure can be requested by e-mail: saludpublica@monterrey.gob.mx.
• To request the procedure it is necessary to have the following information of the applicant or beneficiary: Full name, address (neighborhood, street and between streets), official identification with photograph and telephone number.
• Direct telephone number: (81)86755176 y (81)86755177. E-mail: saludpublica@monterrey.gob.mx
• Schedule: 08:00 – 16:00, Monday, Tuesday, Wednesday, Thursday and Friday.
• Free service.

Preventive talks and/or psychoeducational workshops:

• They may receive the service of specialized talks and workshops.
• The service of preventive talks and psychoeducational workshops is provided as long as there is information on the group or population to be trained.
• It can be requested by citizens in general.
• The procedure can be requested by e-mail: saludpublica@monterrey.gob.mx.
• In order to request the procedure it is necessary to have the following information of the applicant or beneficiary: Full name, address (neighborhood, street and between streets), official identification with photograph and telephone number.
• Direct telephone number: (81)86755176 y (81)86755177. E-mail: saludpublica@monterrey.gob.mx
• Schedule: 08:00 – 16:00, Monday, Tuesday, Wednesday, Thursday and Friday.
• Free service.

Hygiene inspections, fumigation and basic sanitation:

• May receive inspection, fumigation or sanitation service in public areas to eliminate insects such as Dengue, Chikungunya or Sika.
• The procedure may be submitted when there is a high degree of mosquito-borne disease transmission and complaints from neighbors.
• The procedure can be requested by e-mail at: saludpublica@monterrey.gob.mx
• It can be requested by citizens in general.
• To request the procedure, it is necessary to have the following information of the applicant or beneficiary: Full name, address (neighborhood, street and between streets) and telephone number.
• Name of the office: Dirección de Salud Pública.
• Name of the institution: Secretaría de Desarrollo Humano E Igualdad Sustantiva (Department of Human Development and Substantive Equality).
• Direct telephone number: (81)86755176 y (81)86755177. E-mail: saludpublica@monterrey.gob.mx
• Schedule: 08:00 – 16:00, Monday, Tuesday, Wednesday, Thursday and Friday.
• Free service.

Services provided at the canine and feline care center:

• Your pet will be able to receive rabies vaccination, sterilization, bathing, veterinary guidance. They can also donate dogs or cats that can no longer be cared for.
• The service will only be carried out if they are domestic dogs or cats, in addition to reports of existence of stray dogs and cats.
• The procedure can be requested by e-mail: saludpublica@monterrey.gob.mx.
• It can be requested by citizens in general.
• To request the procedure, it is necessary to have the following information of the applicant or beneficiary: Full name, address (neighborhood, street and between streets) and telephone number.
• Name of the office: Dirección de Salud Pública.
• Name of the institution: Secretaría de Desarrollo Humano E Igualdad Sustantiva (Department of Human Development and Substantive Equality).
• Direct telephone number: (81)86755176 y (81)51027405. Cell: 8116138652. E-mail: saludpublica@monterrey.gob.mx
• Schedule: 08:00 – 16:00, Monday, Tuesday, Wednesday, Thursday and Friday.
• Free service.

Education

INEA:

• Complete basic education levels and obtain certificate.
• The applicant must be over 15 years of age and not have completed primary or secondary school.
• Documents required for the process: Birth certificate, Primary school certificate in case of high school, Official ID, Proof of address and CURP.
• Libraries with INEA: Ciudadela, Vidriera, Nueva Morelos, Hidalgo, Coyoacán, Madre Selva, Biblioteca 14 Sierra Ventana, San Martín, Granja Sanitaria, Álvaro Obregón and San Ángel.
• Direct telephone: 8151027009.
• Schedule: 09:00 – 17:00, Monday, Tuesday, Wednesday, Thursday, and Friday.

Public Libraries of the Municipality of Monterrey:

• Application for a library card to borrow books at home. With this procedure you can request books to take out of the library and return them within a certain period of time.
• Information required: Name, date of birth, address, telephone number and e-mail address.
• It is necessary to go to the library of your interest with the following documents:
• Fill out the corresponding application form.
• Copy of official identification, if you are of legal age. In case of minors, a copy of this document of the father, mother or guardian and the minor’s birth certificate.
• Copy of the last utility bills of the address where you live.
• Submit a guarantor, who must comply with the following:
  1. Copy of official identification.
  2. Copy of the last utility bills of the domicile where he/she lives.
  3. Direct: 8151027009

La Ciudadela Felipe Guerra Castro Library:

• Request for educational activities in libraries.
• In this procedure you can request permission to carry out educational activities that help to improve study and research.
• Calle Benito Juárez Norte 507, Centro, 64000 Monterrey, N.L., Tel. 8186885899.
• Information to apply: Name, date of birth, address, telephone and e-mail.
• It is necessary to go to the library “La Ciudadela Felipe Guerra Castro” with the following form filled out http://infotramites.monterrey.gob.mx/media/archivos/2122_SDU-EDU-04-Servicios-en-Bibliotecas.docx 
• Free of charge.

Scholarships at the middle and high school level:

• Obtaining a scholarship to continue their studies.
• The applicant must send the documents before paying the fees and before starting the semester or trimester.
• Required information: Name, date of birth, address, telephone number and e-mail address indicating the student’s name, school, grade and enrollment.
• Required documents: Birth certificate, Proof of address, Official identification with photograph. In case of being a UANL student, the following must be added, Receipt from the Rector’s Office and Kardex.
• Mail of the person in charge: monterrey educación@gmail.com
• Direct telephone numbers: (81) 8151028565, ext: 8565 y (81) 8151028556, ext: 8556
• Schedule: 09:00 – 17:00, Monday, Tuesday, Wednesday, Thursday, and Friday.

Physical Culture and Sports

Registration of Schools and Sports Leagues:

• The procedure will be presented when you wish to participate in a sports practice.
• The interested person approaches the gymnasium and/or sports field with the requested requirements, documentation is reviewed and registration for sports schools and/or sports leagues is completed.
• Churubusco with Francisco Beltrán s/n Phone 8151027146.
• Sports Schools:

In each of the disciplines listed below, the amount to be paid monthly is specified, which is paid to the Revenue Department of the Municipal Government of Monterrey. All the disciplines also generate a single and general registration fee of $50.00, there are special benefits for senior citizens and/or people with disabilities.

• Physical Activation $30
• Aerobics $35
• Chess $35
• Athletics $35
• Ballroom Dancing $50
• Basketball $25
• Baseball $25
• Bowling $35
• Boxing $35
• Cycling $35
• Diving $150
• Fencing $35
• Soccer $25
• Fast Soccer $35
• Gymnastics Aerobics $30
• Artistic Gymnastics Trampoline $30
• Artistic Gymnastics $30
• Rhythmic Gymnastics $30
• Weightlifting $35
• Handball $25
• Karate $35
• Synchronized Swimming $150
• Swimming $300.00 (Dome)
• Swimming $35
• Roller Skating $30
• Water Polo $300
• Softball $25
• Taekwondo $35
• Tennis $50 (ticket with 3 balls)
• Table Tennis $30
• Archery $35
• Shooting $35
• Triathlon $35
• Volleyball $25
• Judo Free
• Olympic Wrestling Free

Support for events and Loan of Sports Facilities:

• The interested person will be able to carry out sporting events in the sporting facilities that the Municipality has.
• The Citizen approaches the Directorate of Physical Culture and Sports to request support for events and / or loan of sports facilities with the required documentation, documentation is reviewed and reviewed feasibility of application, according to schedule and availability.
• Churubusco with Francisco Beltrán s/n Telephone 8151027146.

Financial or in-kind support to Outstanding Athletes:

• The procedure will be presented when the outstanding athlete wishes to request economic or in-kind support.
• The Citizen approaches the Department of Physical Culture and Sports to request financial or in-kind support and submits the required documentation and data.
• Churubusco with Francisco Beltrán s/n Telephone 8151027146.

Sports Brigades:

• The procedure will be presented when the Citizen desires a sports brigade in his/her neighborhood.
• The Citizen approaches the Directorate of Physical Culture and Sports for the request by means of free writing of Sports Brigade.
• Churubusco with Francisco Beltrán s/n Telephone 8151027146.

Culture

Loan of Cultural Spaces:

• Only the following cultural spaces of the Municipality may be requested:

  GAM Cultural Center, Alameda Cultural Center, Metropolitan Museum, José Calderón Municipal Theater.

  Cultural spaces may only be used for events:

  1.- Artistic and promotion of the arts.

  2.- Workshops

  3.- Conferences

  4.- Exhibitions

Required documents: Form or free writing containing the following data:

• Full name and/or company name
• Complete address
• Telephone and cell phone
• Event to be held
• Description of the event
• Target audience
• Space requested
• Date and time of presentation
• Contact: Telephones 81306565, ext: 6681 and 81306565, ext: 6685.

Opening hours: From 09:00 to 17:00, Monday, Tuesday, Wednesday, Thursday and Friday. Schedule for information: 8:00 to 18:00 hours, Monday to Friday.

Registration for Cultural Artistic Workshops:

• Requirements: Older than 6 years old who can read and write by themselves (or have the help of a tutor in case of any disability).
• Required Documents: Registration Form, Copy of Birth Certificate, Copy of Official Identification and Copy of Proof of Address.
• Telephone numbers: 81306565, ext:6681 and 81306565, ext:6687. Municipal School of Art Telephone: 8151027113.
• Centro Cívico Cultural Sierra Ventana: Free of charge.Request for Presentation of Artistic Groups (Ballet Folklorico de la Ciudad de Monterrey /Banda de Música de la Ciudad de Monterrey / Rondalla Metropolitana):

• You will be able to appreciate the group of your choice at no cost.
• Format or free writing containing the following information:
• Full name and/or company name
• Complete address
• Telephone and cell phone
• Event to be held
• Description of the event
• Target audience
• Group requested
• Date and time of presentation
• Contact:81306565, ext:6681 and 81306565, ext:6685.

*Sin Fronteras IAP does not represent any public or government agency. For more information please visit the official website: http://infotramites.monterrey.gob.mx/